FAQ

Pre sales questions

All chai and all english breakfast teas.

The best base for masala chai is the CTC tea

What we are listing here is a good thumb rule but look at the steeping instructions for individual teas to get the correct temperature for it.

1/ Green tea – 70-75°C

2/ White tea – 85-90°C

3/ Oolong – 90-95°C .

4/ Chai – 95-100°C

5/ Black tea – 95-100°C

12 to 24 months

The size of the tea leaf is the main difference because loose leaf tea has a large leaf size which is a tough task to be placed into a tea bag and still give it enough room to swell once it has infused.

Tea should always be stored at a cool and dry place. Air tight and dark containers are considered to be the best for this purpose. Avoid plastic containers in order to avoid tea tainting and light in the container. If stored well and correctly can maintain its quality for over a year.

You can but it won’t have the same tea flavour

We accept all returns and exchanges within 10 days of sale. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. An unpacking/ boxing video would be highly appreciated. .

we suggest the following as a maximum: .

-Black tea: one or two infusions

-White tea: two or three infusions

-Oolong tea: two or three infusions

-Green tea: three or four infusions

-Herbals: one infusion

But it really is to your own personal taste. If using your tea leaves more than once, it’s important not to let them dry out between infusions. Also remember that the flavour of the tea will become weaker with each infusion.

Teabags are only suited to small leaf teas. They are designed for quick infusing so small leaf teas are necessary. The problem is that the most balanced flavour profile for a tea is only achieved once the tea has been given sufficient time to infuse. However, a small leaf tea would be unbearably tannic if allowed to infuse too long as tannins are amongst the first flavours to be infused. Large leaf teas avoid this problem but are unsuited to teabags as they need more space to infuse and do so too slowly for most people who choose teabags. .

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